Privacy Policy

This Privacy Policy explains how X mono gram ("we", "us", or "our") collects, uses, discloses, and safeguards information when you interact with our X/gram platform, websites, or services in the United States. Please read this policy carefully. By accessing or using our services, you consent to the practices described here.

1. Information we collect

We may collect personal information you provide directly, such as name, email address, company, job title, and communication content. We also collect technical data automatically, including IP address, device identifiers, browser type, pages visited, timestamps, and referring URLs. Where enabled, product telemetry and event logs can record API usage, performance metrics, and integration states. We do not knowingly collect information from children under 13.

2. How we use information

We use information to deliver and improve the platform, authenticate users, process requests, provide support, personalize experiences, analyze performance, and ensure security. We may send administrative messages, service announcements, and, with your consent where required, marketing communications. Aggregated or de-identified data may be used for benchmarking and service enhancement.

3. Legal bases and retention

Depending on your location and the nature of processing, our legal bases can include contract performance, legitimate interests in operating and securing our platform, compliance with legal obligations, and consent. We retain information for as long as necessary to fulfill the purposes described or as required by law, then delete or anonymize it.

4. Sharing and disclosures

We may share information with service providers who perform functions on our behalf under contractual safeguards, with affiliates, or in connection with a business transaction such as a merger or acquisition. We may disclose information to comply with applicable law, enforce agreements, protect rights and safety, or respond to lawful requests from authorities. We do not sell personal information.

5. Security

We implement administrative, technical, and physical measures designed to protect information, including encryption, access controls, network segmentation, and monitoring. No method of transmission or storage is fully secure, and we cannot guarantee absolute security; however, we strive to maintain industry-standard protections and continuous improvements.

6. Cookies and tracking

We use cookies and similar technologies to remember preferences, maintain sessions, measure usage, and improve features. You can manage cookies via your browser settings. Some features may not function properly without certain cookies. See our cookie disclosures within this policy and in product settings where available.

7. Your choices

You can update account information, opt out of non-essential communications, and control cookies. Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict processing. To exercise these rights, contact us using the details below. We will respond as required by applicable law.

8. International transfers

We may process and store information in the United States and other locations where we or our providers operate. When transferring information, we apply appropriate safeguards consistent with legal requirements.

9. Third-party links

Our website may reference third-party resources or social profiles. Their practices are governed by their own policies. We encourage you to review those policies when visiting external sites.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in technology, law, or our services. Material changes will be highlighted by updating the effective date or providing notice where appropriate.

11. Contact us

If you have questions or requests regarding this policy, please contact X mono gram at x-xgram.com@gmail.com or call + (1) 312 738-45-90. Postal address: 789 Elm Street, Springfield, IL 62704. For contractual details, refer to our Legal information.

Key highlights

• No sale of personal information
• Security by design and default
• Clear choices and controls